Smyths toy store is one of the fastest growing toy shops in the UK and Ireland with 47 retail stores and a fantastic Smyths toy store online providing their customers with an unrivalled range of toys at unbeatable prices.
The recent success of Smyths toy shop is reflected in the company being crowned Toy Retailer of the Year at the recent Toy Industry Awards, beating stiff competition from established names in the toys sector like Toys R Us, Tesco and Asda. This prestigious award is a great achievement made possible through excellent customer service, enthusiastic and knowledgeable staff and an unrivalled selection and product range that taps into what their customers really want.
Smyths toy store UK has bucked the gloomy retail outlook in recent times by opening 26 retail stores across the UK to complement their existing toy shops in Ireland, with plans to open a significant number of new Smyths toy store outlets in the upcoming year. In addition, the company has facilitated a complete overhaul of their website, resulting in an online toy store that is easy to navigate, with a number of innovative features together with an excellent range of toys to choose from.
The Smyths toy store website has a toy for every occasion with something to suit every individual customer requirement. Toys are categorised in a number of ways, making the site easy to navigate so customers can find exactly what they want quickly and easily. Childrens toys for every age group are catered for, including an extensive selection of nursery and baby toys, through to pre-school and discerning kids in older age groups, as well as bikes, video games, DVDs, books and educational toys for all ages. The online store features toys at highly competitive prices, combined with a range of special offers that are regularly updated and very hard to beat.
One of the most innovative features on the Smyths toy store website is their On Shelf Promise, where customers can check stock online and travel to their nearest Smyths toy shop to collect their purchase. Nothing unusual in that you might think as many other online toy stores offer a similar click and collect service. However, at Smyths toy store online, the “On Shelf Promise” means that you will be guaranteed that the item you want is available on the shelf. If the product you have checked using this service is not on the shelf or available to purchase when you arrive at the store, you will receive a £7 gift voucher. We think this is an excellent idea and reflects the company’s dedication to customer service.
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